common questions
VISONPACK is a business-to-business supplier. Our packaging is available for purchase by every industry professionals.
You can ask for a quote on our website. Or send email to us about your order details. Here are all of our contact details and click to CONTACT US.
Our standard minimum order quantity is 5000 units. However, we can be flexible based on your specific requirements. For further details, please feel free to reach out to us via our email.
VISONPACK will provide customized color and printed samples for customers before bulk production. The samples are free and will be completed within 7 working days. These samples will serve as confirmation for the order.
Samples with custom color and printing take about 7 days. Lead time for a confirmed order is around 30-35 days.
First, we discuss order details, and production details by email or TM. Then we issue you a PI for your confirmation. You will be requested to make a prepaid full payment or deposit before we go into production. After we get your payment, we start to process the order. We usually need 25-35 days for large orders if we don’t have the items in stock. During the production, we will contact you for shipment details, ?or the balance payment. After payment has been settled, we start to prepare the shipment for you.
After you confirm our PI, we will request you to pay T/T, Paypal, and Western Union are the most usual ways we are using.
Our products are shipped from China.
The Quality Assurance team at our facility conducts a thorough review of all products before shipping. International customers may also ask a third party to check the quality before shipment.
We typically offer a replacement for any defective items. In some cases, we may issue a credit to the customer or include replacements in their next shipment.
We have spot inspection and finished product inspection. We check the goods when they go into the next step production procedure.
